How To Enable A Two Factor Authentication (2fa)

This document showcases, step-by-step, how to enable a two factor authentication (2fa) for your Findings account.

Go to the top right corner of the screen and click the logo.

Subsequently, a dropdown menu will appear. Click ‘EDIT PROFILE,’ which is the first option on the menu.

Step 2 – The ‘Password’ Section of ‘ACCOUNT PROFILE’ #

Next, the ‘ACCOUNT PROFILE’ box will appear on your screen.

‘ACCOUNT PROFILE’ will automatically be set on ‘Profile.’ However, to enable a two factor authentication for your account, you must go to the ‘Password’ section. Therefore, click the ‘Password’ tab next to ‘Profile.’

Subsequently, the information in the ‘ACCOUNT PROFILE’ box will change. Now, the box will contain two subheadings:

  • CHANGE PASSWORD’; and
  • CHANGE AUTHENTICATION METHOD.’ 

Under the ‘CHANGE AUTHENTICATION METHOD’ subheading, there is ‘Authentication method.’ This consists of three options:

  • ‘None’;
  • ‘Email’; and
  •  ‘SMS.’

The platform will automatically have the ‘Authentication method’ set at ‘None’ (as can be seen in the screenshot above). To enable a two factor authentication for your account, click either ‘Email’ or ‘SMS.’

Once you have clicked ‘Email’ or ‘SMS,’ click the green ‘CHANGE AUTHENTICATION METHOD’ button. Thus, you have enabled a two factor authentication for your account.

What If I Have Not Entered A Phone Number? #

Upon clicking either ‘Email’ or ‘SMS’ in the ‘Password’ section of ‘ACCOUNT PROFILE’ the following message will appear: Please provide a valid country & phone number before enabling Two-Factor authentication.

Therefore, to provide a valid phone number, click ‘country & phone number’ (the words colored in blue).

Subsequently, you will be taken back to the ‘Profile’ section of ‘ACCOUNT PROFILE.’ There, you must fill in either or both of the ‘Email’ and ‘Phone’ boxes.

After filling in the ‘Email’ and/or ‘Phone’ boxes, click the green ‘SAVE’ button.

Subsequently, click the ‘Password’ tab again and follow Step 2 of this document to enable a two factor authentication for your account.