How To Change Your Password

This document showcases, step-by-step, how to change your password for your Findings account.

You can also see it in action using our interactive tutorial by clicking on the link HERE

Step 1 – ‘EDIT PROFILE’ #

Go to the top right corner of the screen and click the logo.

Subsequently, a dropdown menu will appear. Click ‘EDIT PROFILE,’ which is the first option on the menu.

Step 2 – The ‘Password’ Section of ‘ACCOUNT PROFILE’ #

Subsequently, the ‘ACCOUNT PROFILE’ box will appear. It contains two tabs:

  • ‘Profile’; and
  • ‘Password.’

Automatically, ‘ACCOUNT PROFILE’ will be set on ‘Profile,’ the first of the two tabs. However, when it comes to how to change your password, you will need to go to the ‘Password’ section of ‘ACCOUNT PROFILE.’ Therefore, click the ‘Password’ tab next to ‘Profile.’

Subsequently, the information in the ‘ACCOUNT PROFILE’ box will change to contain two subheadings, ‘CHANGE PASSWORD’ and ‘CHANGE AUTHENTICATION METHOD,’ along with their respective boxes.

Under the ‘CHANGE PASSWORD’ subheading, there are three boxes:

  • ‘Old Password’;
  • ‘New Password’; and
  • ‘Repeat Password.’

All three boxes must be filled in with the correct information. 

Also, please note, your password must contain:

  • Eight characters (letters);
  • A special character (a symbol or a sign, such as a percentage sign or an exclamation mark); and
  • A number.

Should you wish to see what you type for your password, click the eye/reveal symbol.

After typing your old and new passwords (plus repeating the new password in the ‘Repeat Password’ box), click the ‘CHANGE PASSWORD’ button. Then, your new password will be saved.